Below are the terms of our shipping and returns policy. We reserve the right to change this policy with minimal notice at any time:
- Our shipping and handling services will take place within two business days of any order being placed.
- Expedited shipping generally takes 2 to 3 business days for all 48 lower states but any state outside of the lower 48 can take up to five days total for shipping.
- Flat rate shipping generally varies between 3 to 5 business days for the lower 48 and 8 to 10 business days outside of the lower 48 states.
- We are committed to using the most affordable and efficient shipping services to deliver upon our customers’ requests.
- Returns are accepted within 30 days of any order being shipped and we will only accept returns for products that show no signs of wear, stain marks or damage. All buyers must contact our team to receive the return and to receive Return Merchandise Authorization (RMA) and instructions on returns. Our team can send return shipping labels directly to buyers when required.
- For any order under $30, return shipping will be charged directly to the buyer and deducted from the refund amount.
- Orders over $30 qualify for free shipping and returns.
- If you live in the greater Oklahoma City Metro area, you may be eligible for a free return at any purchase by dropping off the return product at our drop-off at address below. However, you are required to contact us first to get Return Merchandise Authorization (RMA) before drop-off. Please include the RMA into your return item.
Nonika, 2410 Memorial Rd, Ste C #357, Oklahoma City 73134
- Our inspection team will fully go over any type of return product to make sure that they are properly eligible for refund or credit. A credit or refund will generally be seen 3 to 5 days after we officially issue the refund by e-mail.
- If products are damaged during shipping or they arrive defective you could be eligible for a completely free refund and return. Please contact us immediately if you have received a defective item as free returns and refunds are available as long as the shipping and returns are completed within 3 (three) days.
Have any other questions? Contact us
From Store to Door for Oklahoma City Metro Area
Great news for customers in the Oklahoma City Metro Area! Nonika just launched Store to Door Same Day Delivery to provide more convenience to customers in the OKC Metro Area to shop with us at a very cost effective delivery fee, which is only $7 flat.
FAQ
What cities are covered as Oklahoma City Metro Area?
As per defined from Wikipedia:
https://en.wikipedia.org/wiki/Oklahoma_City_metropolitan_area
How to return my order?
Contact our customer service by email nonika@mynonika.com or Whatapp us at 405-531-0899 to get Return Merchandise Authorization (RMA). Once you get the RMA, print it out and include it with the return merchandise. Then drop the return to the Nonika Return Drop-off area, which is 2410 W Memorial Rd, Ste C, #357, Oklahoma City, OK 73134. Att: Nonika.
